Start with your costs
Work out your break-even: travel, time, tools and overheads. A callout fee covers the journey; the hourly rate covers the work. Your day rate should cover a normal job at a normal pace.
Day vs night and weekends
Evening and weekend callouts cost more because they tie up your time when most people are off. Be upfront about these rates — locklist.co.uk shows them on your listing.
What customers expect
- Typical UK day rates: £50–£80 per hour.
- Typical callout fees: £30–£60.
- Night and weekend rates: usually £90–£120 per hour.
Price at the top of your local range only if you genuinely provide more value (faster response, guarantees, specialised kit).
Quote the total before you start
Give a total price before doing the work. It builds trust, avoids disputes, and is exactly what customers on a no-call-centre directory expect.